LI Compliance

Land Based Gaming

OUR SERVICES 

Land Based Gaming

1. Internal Controls, SOPs, and Operational Compliance

  • Internal control framework design and refresh (slots, cage, count, promotions, jackpots, vouchers).
  • SOP development and implementation support (including exception handling and documentation standards).
  • Control testing and operational compliance reviews (segregation of duties, approvals, reconciliations, overrides).

2. Responsible Gaming & Player Protection Compliance

  • Responsible gaming program design (policies, staff guidance, signage, documentation).
  • Self-exclusion program operations and enforcement touchpoints. Age verification program design and frontline procedures.
  • Complaint handling and incident escalation processes.
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3. Supplier / Vendor Compliance & Third-Party Risk Management

  • Supplier registration and due diligence.
  • Vendor inventory, risk tiering, and ongoing monitoring (license status, renewals, attestations).

4. Gaming Product / Slot Machine & Systems Technical Compliance

  • New machine/game acceptance coordination and floor change governance (moves/adds/conversions).
  • Configuration and software/version integrity controls.
    Key/seal/access-control programs and cabinet/logical access reviews.
  • Technical audit readiness and coordination support.
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5. Audit, Inspection Readiness, and Ongoing Monitoring

  • Mock regulatory inspections and readiness assessments.
  • Periodic compliance audits by department (slots, cage, count, promotions, security, IT interfaces)/entire gaming infrastructure audits.
  • Board/leadership reporting (quarterly compliance dashboards and KPIs).

6. Compliance Enablement

  • Implementation of compliance registers and evidence libraries (incidents, training, audits, vendors).
  • Mobile / field forms for floor incidents and documentation capture.
    Staff regulatory logs (e.g. a log of certifications, training etc).
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